For online purchases, Philip Stein accepts the following forms of payment:
See all our payment info here.
Prior to returning any Philip Stein products, including Philip Stein watches and bracelets, please contact Customer Service and request a Return Authorization (RA) number. If you would prefer a different item, you must place a new replacement order before an RA is issued. Our team will provide you instructions on how to return your Philip Stein item. You’ll receive a full refund less the original shipping and insurance charges for all items received within 30 days of the date of delivery, provided the items are unworn, with all original tags attached, and free of defects. If you purchased a Philip Stein Sleep Bracelet, you have 60 days to return the product for a full refund. Price differences between exchanges will be refunded prior to reshipment. Original shipping charges are non-refundable. If you receive a defective product, please notify us within three days of receiving the product to be eligible for a return. Philip Stein is not be responsible for return shipping charges.
For online purchases, Philip Stein accepts the following forms of payment:
See all our payment info here.
Prior to returning any Philip Stein products, including Philip Stein watches and bracelets, please contact Customer Service and request a Return Authorization (RA) number. If you would prefer a different item, you must place a new replacement order before an RA is issued. Our team will provide you instructions on how to return your Philip Stein item. You’ll receive a full refund less the original shipping and insurance charges for all items received within 30 days of the date of delivery, provided the items are unworn, with all original tags attached, and free of defects. If you purchased a Philip Stein Sleep Bracelet, you have 60 days to return the product for a full refund. Price differences between exchanges will be refunded prior to reshipment. Original shipping charges are non-refundable. If you receive a defective product, please notify us within three days of receiving the product to be eligible for a return. Philip Stein is not be responsible for return shipping charges.
This is my second replacement strap since owning the sleep bracelet. Love the softness of the microfiber and the stiff newness goes away after one or two uses. Very comfortable and last about two years, when wearing them every night.
Very happy with replacement product and the prompt and efficient service. Thank you
As always, service couldn’t be better!!! Strap is ice, fits great, exactly what I needed
Have been wearing my Sleep Bracelet for three years and the original band was barley staying on during the night (fell off by itself a lot). Thankful for this new replacement band. Very snug and secure and comfortable to wear.