4350 West Hallandale Beach Blvd.
Pembroke Park, FL 33023
Prior to returning any product, please contact Customer Service and request a Return Authorization (RA) number. You must place a new replacement order before an RA is issued if you would prefer a different item. We, in turn, shall provide Buyer written instruction on how to return the item. Seller will provide a full refund less original shipping and insurance charges for all items received within 30 days of when the items were delivered/received, provided the items are unworn, with all original tags attached, and free of defects. Purchases of the Sleep Bracelet allow for a 30 day trial period and a total of 60 days for return is allowed for this product. Price differences between exchanges would be paid prior to reshipment. Original shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. Philip Stein shall not be responsible for return shipping charges.
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8802 Kilchberg / Zürich Switzerland
Tel: +41 44 78 20 990