Support

Return Policy

Prior to returning any product, please contact Customer Service and request a Return Authorization (RA) number. You must place a new replacement order before an RA is issued if you would prefer a different item. We, in turn, shall provide Buyer written instruction on how to return the item. Seller will provide a full refund less original shipping and insurance charges for all items received within 30 days of when the items were delivered/received, provided the items are unworn, with all original tags attached, and free of defects. Purchases of the Sleep Bracelet allow for a 30 day trial period and a total of 60 days for return is allowed for this product. Price differences between exchanges would be paid prior to reshipment. Original shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. Philip Stein shall not be responsible for return shipping charges.

If you have any questions or concerns about this Terms of Use or any issues raised in this Terms of Use or on the Site, please contacts us at: info@philipstein.com

General Inquiries

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Hallandale
4350 West Hallandale Beach Blvd.
3rd Floor
Pembroke Park, FL 33023
Tel: 1-855-533-3939

Zürich
Weinbergstrasse 2
8802 Kilchberg / Zürich Switzerland
Tel: +41 44 78 20 990